Terms of Use

These Terms of Use govern your access to and use of eliishjeans.com, including browsing the website, creating an account, purchasing products, and using other services provided through the website.

By accessing or using this website, you agree to these Terms of Use. If you do not agree with these terms, please do not use the website.

1. About ELIISH

ELIISH is a fashion and clothing brand focused on denim and everyday apparel. Our collections may include products such as jeans, shirts, T-shirts, cotton pants, and other fashion products.

2. Website Use

You agree to use this website only for lawful purposes. You must not:

• Use the website for fraudulent purposes

• Attempt to gain unauthorised access to the website or its systems

• Interfere with the operation or security of the website

• Copy or reproduce website content without permission

• Use automated systems to collect website information without authorisation

• Upload malicious code, viruses, or harmful material

• Misrepresent your identity or provide false information

• Use the website in a way that violates applicable laws or regulations

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, sizes, colours, and other information displayed on the website are accurate. Minor variations may occur due to screen or device settings, photography and lighting, product manufacturing variations, or availability changes.

We reserve the right to correct errors, update product information, or modify product availability without prior notice.

4. Product Availability

All products displayed on the website are subject to availability. We reserve the right to limit quantities, discontinue products, change product specifications, update prices, or refuse or cancel orders where necessary.

If an ordered product becomes unavailable, we will make reasonable efforts to inform you and provide an appropriate resolution.

5. Pricing

All product prices displayed on the website are subject to change. Applicable taxes, shipping charges, discounts, promotional offers, or other charges will be displayed during the relevant stage of the purchasing process where applicable.

We reserve the right to correct pricing errors or inaccuracies. If an order has been placed based on a significant pricing error, ELIISH may cancel the order and provide an appropriate refund where applicable.

6. Orders

When you place an order through our website, you are making a request to purchase the selected products. After placing an order, you may receive an order confirmation.

An order confirmation does not necessarily guarantee fulfilment if the product becomes unavailable, there is an obvious pricing or product-information error, payment cannot be verified, fraudulent or suspicious activity is detected, or delivery cannot reasonably be completed.

If we cancel an order after payment has been received, the applicable amount will be refunded through the appropriate payment method.

7. Payment

Payments may be processed through third-party payment service providers. By submitting payment information, you confirm that you are authorised to use the selected payment method. ELIISH does not knowingly accept fraudulent or unauthorised payment transactions.

8. Shipping and Delivery

We aim to process and deliver orders within the estimated delivery period communicated on the website or during checkout. Delivery times may vary due to product availability, shipping location, courier delays, weather conditions, public holidays, unexpected operational circumstances, or events outside our reasonable control.

ELIISH is not responsible for unreasonable delays caused by circumstances outside our control.

9. Returns, Exchanges and Refunds

Returns, exchanges, cancellations, and refunds are subject to the applicable ELIISH Return & Refund Policy. Customers should review the relevant policy before placing an order.

Products may be required to meet certain conditions to qualify for return or exchange, including product condition, packaging, tags, and the applicable return period.

IMPORTANT: Replace this section with the exact ELIISH return/refund conditions once those rules are finalised.

10. Intellectual Property

All content available on this website, including ELIISH logos, brand names, product photographs, images, graphics, text, designs, videos, website layout, product descriptions, icons, software, and other materials, is owned by or licensed to ELIISH unless otherwise stated.

You may not reproduce, modify, distribute, publish, sell, or commercially exploit website content without prior written permission.

11. User Accounts

If you create an account on the website, you are responsible for providing accurate information, maintaining the confidentiality of your login credentials, keeping your account information updated, and notifying us of unauthorised access. You are responsible for activities carried out through your account, subject to applicable law.

12. Promotions and Discounts

From time to time, ELIISH may offer promotional campaigns, discounts, coupon codes, or special offers. Promotions may have specific terms, conditions, validity periods, product exclusions, or usage limits.

• Promotional offers cannot be combined unless otherwise stated

• Offers cannot be exchanged for cash

• Promotional codes may have limited validity

• ELIISH reserves the right to modify or withdraw promotional offers

Specific promotional terms displayed with an offer will take precedence where applicable.

13. Reviews and User Content

If the website allows customers to submit reviews, comments, photographs, or other content, you agree that your submissions are accurate and not misleading, do not violate another person's rights, do not contain unlawful, abusive, defamatory, or offensive material, do not contain malicious code, and do not infringe intellectual-property rights.

ELIISH reserves the right to remove content that violates these requirements.

14. Third-Party Services

Our website may use third-party services for functions such as payment processing, shipping, analytics, website hosting, marketing, and customer communication. Your use of third-party services may also be subject to the terms and policies of those providers.

15. Website Availability

We aim to keep the website available and functioning properly. However, we do not guarantee that the website will always be available, error-free, secure, free from interruptions, or free from technical issues. The website may occasionally be unavailable because of maintenance, updates, technical problems, or circumstances outside our control.

16. Limitation of Liability

To the maximum extent permitted by applicable law, ELIISH shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of the website or products purchased through the website, except where such limitation is not permitted by law.

Nothing in these Terms is intended to exclude or limit any consumer rights or legal protections that cannot lawfully be excluded or limited.

17. Indemnity

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your misuse of the website, violation of these Terms, or violation of another person's rights.

18. Changes to These Terms

ELIISH may update these Terms of Use from time to time. Updated terms will be posted on this page with a revised “Last Updated” date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

19. Governing Law

These Terms of Use shall be governed by and interpreted in accordance with the laws applicable in India. Any disputes arising in connection with these Terms or your use of the website shall be subject to the jurisdiction of the appropriate courts, subject to applicable consumer-protection laws.

Before publishing this clause, confirm the intended jurisdiction with ELIISH's legal adviser.

20. Contact Us

ELIISH
14/34, Mvm Layout, Sm Palayam Road,
Gn Mills, Coimbatore – 641029, India
Phone: +91 63844 66444
Website: eliishjeans.com