Privacy Policy

At ELIISH, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how ELIISH collects, uses, stores, and protects your information when you visit or make a purchase through eliishjeans.com.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, place an order, subscribe to our newsletter, or contact us, we may collect the following information:

• Full name

• Email address

• Mobile or telephone number

• Billing address

• Shipping or delivery address

• Account login information

• Order and purchase details

• Information you provide when contacting customer support

2. Payment Information

When you make a purchase, payment-related information may be processed through our payment service providers. ELIISH may receive information necessary to confirm and process your payment, but we do not intend to store complete payment card details unless specifically required and lawfully permitted.

3. Technical Information

When you browse our website, certain information may be collected automatically, including:

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Date and time of access

• Website usage and interaction information

We may use cookies and similar technologies to improve website functionality, understand visitor behaviour, and provide a better shopping experience.

4. How We Use Your Information

• To process and fulfil your orders

• To deliver products to you

• To process payments and transactions

• To create and manage your customer account

• To communicate with you regarding your orders

• To provide customer support

• To respond to your questions and enquiries

• To send order confirmations and delivery updates

• To improve our products, website, and services

• To understand customer preferences and website usage

• To send newsletters, promotions, and product updates where you have opted to receive them

• To detect and prevent fraudulent or unauthorised activities

• To comply with applicable legal and regulatory requirements

5. Cookies and Similar Technologies

ELIISH may use cookies and similar technologies to provide and improve your website experience. Cookies may help us remember your preferences, keep items in your shopping cart, maintain your login session, understand website usage, improve website performance, and provide relevant marketing or promotional content where applicable.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. How We Share Your Information

We do not sell or rent your personal information. We may share necessary information with trusted third-party service providers who assist us in operating our business, including:

• Payment processing providers

• Shipping and delivery partners

• Website and hosting service providers

• Technology and analytics providers

• Customer support service providers

• Marketing and communication service providers

These parties may access information only to the extent necessary to perform services on our behalf and subject to applicable contractual or legal requirements.

We may also disclose information where required by applicable law, regulation, legal process, or a lawful request from a competent authority.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration, disclosure, or destruction. However, no internet-based transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including completing transactions, providing customer services, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with legal and regulatory obligations.

When information is no longer required, we may securely delete, anonymise, or otherwise dispose of it in accordance with applicable requirements.

9. Your Rights

Subject to applicable law, you may have rights relating to your personal information, including the right to:

• Request information about how your personal data is processed

• Request correction of inaccurate or incomplete information

• Request deletion or erasure of personal information where legally applicable

• Withdraw consent where processing is based on consent

• Request assistance regarding your personal information

• Raise a complaint or grievance regarding the processing of your personal information

To exercise an applicable right or raise a privacy-related concern, please contact us using the details provided below.

10. Marketing Communications

If you subscribe to our newsletter or otherwise provide consent to receive marketing communications, we may send you information about new collections, new arrivals, special offers, promotions, fashion updates, and ELIISH news.

You may unsubscribe from marketing emails at any time by using the unsubscribe option provided in the communication or by contacting us.

11. Third-Party Websites

Our website may contain links to third-party websites, services, or social-media platforms. ELIISH is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with your personal information.

12. Children's Privacy

Our website is intended for general audiences and is not knowingly designed to collect personal information from children without appropriate consent. If you believe that a child has provided personal information to us without appropriate authorisation, please contact us so that we can take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable legal requirements. Any updated version will be published on this page with the revised “Last Updated” date.

14. Privacy Contact

ELIISH
14/34, Mvm Layout, Sm Palayam Road,
Gn Mills, Coimbatore – 641029, India
Phone: +91 63844 66444
Website: eliishjeans.com